You can check what video card and drivers you are running using the DxDiag command. If you are playing on old or outdated display drivers, you may encounter issues when trying to launch and play any game. If you need to update your version of Windows 10/11, you can follow the instructions here. This includes checking your version of Windows 10/11. Ensure that your system meets the minimum system requirements to run the game. 🛠 Ensure that your computer meets the minimum requirements to play the game.Ī majority of crashes upon launching the game can be attributed to playing on a PC that does not meet the recommended requirements. Be sure to restart your device after installing any updates.

While you may be on an up-to-date version of the OS, there may be essential application updates waiting to install. Verify that there are not any pending Windows updates. Intel® Arc™ Graphics Windows* DCH Driver - Look for version 31.0.101.3802 or newer How To Find a Previous Version of an Intel® Graphics Driver - Look for version 30.0.101.1994 Steps to do this can be found on the Intel website: It is recommended to revert back to a previous driver until a new driver update is released or download the Intel Arc Graphics driver. Please work through the following steps to see if they fix the problem: PC: Some Intel Graphics drivers can cause a crash during gameplay.

There are several potential workarounds to this issue.

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